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Micro Focus Service Manager

This app supports a variety of object management actions on Micro Focus Service Manager (formerly HPE Service Manager)Built by srv-stage-community
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Default Version 1.3.0

September 17, 2021

Compatibility

SOAR On-Prem

Platform Version: 5.5, 5.4, 5.3, 5.2, 5.1, 5.0, 4.10, 4.9, 4.8, 4.7, 4.6

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#3 in Ticketing

This app supports a variety of object management actions on Micro Focus Service Manager (formerly HPE Service Manager)

Supported actions

  • test connectivity: Validate the asset configuration for connectivity using supplied configuration
  • create incident: Create an incident
  • get incident: Get incident details
  • update incident: Update incident details
  • close incident: Close an incident
  • create change: Create a change
  • get change: Get change information
  • close change: Close out a change
  • create configuration: Create a configuration item
  • get object: Get object information
  • update object: Update an object
  • close object: Close an object