ServiceNow

This app integrates with ServiceNow to perform investigative and generic actions

Supported Actions

• test connectivity: Run a query on the device to test connection and credentials
• add work note: Add a work note to a record
• add comment: Add a comment to a record
• describe service catalog: Fetches the details of a catalog
• request catalog item: Requests a catalog item
• describe catalog item: Fetches the details of a catalog item
• list services: Get a list of items
• list categories: Get a list of categories
• list service catalogs: Get a list of catalogs
• list tickets: Get a list of tickets/records
• create ticket: Create a new ticket/record
• get ticket: Get ticket/record information
• update ticket: Update ticket/record information
• get variables: Get variables for a ticket/record
• run query: Gets object data according to the specified query
• query users: Gets user data according to the specified query, username, or system ID
• on poll: Ingest tickets from SNOW