Default Version 2.0.2
September 17, 2021
Compatibility
SOAR On-Prem, SOAR Cloud
Platform Version: 5.5, 5.4, 5.3, 5.2, 5.1, 5.0, 4.10
Rating
0(0)
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Support
Splunk Supported
Ranking
#3 in Ticketing
This app allows ticket management on Request Tracker
Supported actions
- test connectivity: Validate the asset configuration for connectivity. This action runs a quick query on the device to check the connection and credentials
- create ticket: Create a ticket
- update ticket: Updates an existing ticket
- list tickets: Get a list of tickets
- get ticket: Get information about a single ticket
- list attachments: List all attachments for a ticket
- get attachment: Download attachment to vault
- add attachment: Uploads vaulted file as attachment to ticket
Categories
Ticketing
Created by
Splunk LLC
Source code
Type
connector
Licensing
Splunk Answers
Resources
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