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RSA Archer

This app implements ticket management actions on RSA Archer GRCBuilt by Splunk LLC
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Default Version 2.1.3

September 17, 2021

Compatibility

SOAR On-Prem, SOAR Cloud

Platform Version: 5.5, 5.4, 5.3, 5.2, 5.1, 5.0, 4.10, 4.9

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Splunk Supported
Ranking

#3 in Ticketing

This app implements ticket management actions on RSA Archer GRC

Supported actions

  • test connectivity: Validate the asset configuration for connectivity and field mapping
  • create ticket: Create a new ticket
  • update ticket: Update the value of a field of a record
  • get ticket: Get ticket information
  • list tickets: Get a list of tickets in an application
  • on poll: Callback action for the on_poll ingest functionality